MODELING BUSINESS PERFORMANCE METRICS 🔗 From: Software Requirements, 3rd Edition, Chapter 24 👤 By: Karl Wiegers, Joy Beatty 🧠 Complexity: ★☆☆ ➜ Understand which business performance metrics are most important ➜ KPIMs associate business processes with their important performance metrics ➜ The most important processes to automate are those that have the most important metrics to maintain or improve ➜ Determine a current baseline value for each metric, so that when you automate the process, you can tell if they are improving as desired ➜ Tracing requirements to the process flow steps, which in turn are mapped to KPIs, allows you to prioritize the requirements to be implemented ➜ Business analysis helps you determine which processes are worth automating and which are not