🧠 Framework: Say the Thing Being nice is good, making sure people are comfortable is not necessarily good at a startup. Shopify’s COO sent this note to his team early on, after realizing that people were more concerned with not offending each other than getting to the truth of problems they were trying to solve. It’s an incredible and concise statement that more companies would benefit from. At a startup, there’s no reason to sugarcoat things. The less honest you are with your team, your co-founders, and yourself the more likely you are to fail. I’ve worked closely with people who didn’t understand this but, trust me, with regard to whatever discomfort you’re worried you or someone else will feel… well, failure is worse. @startupnews